Accessibility

Declaration on accessibility: The aim of this website is to enable all people - regardless of individual limitations - to access the content and functions as simply, comprehensibly and barrier-free as possible. The implementation is based on the requirements of the Barrierefreiheitsstärkungsgesetz (BFSG), the Barrierefreie-Informationstechnik-Verordnung (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG) 2.1, conformity level AA.

Digital for everyone - our goal: When designing this website, great importance was attached to user-friendliness, clarity and accessibility. This includes: simple navigation comprehensible content sufficiently high colour contrasts operable functions with keyboard mobile optimisation alternative text descriptions for images We see accessibility as a continuous process. The content of this website is regularly reviewed and further optimised in line with technical developments or new legal requirements.

Feedback and contact
The barrier-free design of our website is important to us - because digital participation should be a matter of course for everyone. If you encounter any barriers when visiting this website or require content that is not easily accessible to you, we will be happy to help you. Please use the contact form below.

We will review your request promptly within 14 working days and work with you to find a suitable solution to make it easier for you to access the information you require.

Enforcement procedure
Our aim is to process every feedback carefully and in a solution-orientated manner. However, if you are not satisfied with our response or do not receive any feedback, an independent and free arbitration procedure is available to you. The conciliation body under the Disability Equality Act (BGG) mediates neutrally between users and providers of digital services - with the aim of finding an out-of-court solution together and improving digital accessibility. You can reach the arbitration centre using the following contact details:

Schlichtungsstelle BGG
Mauerstraße 53
10117 Berlin
Telefon: +49 (0)30 18 527-2805
E-Mail: info@schlichtungsstelle-bgg.de
Web: www.schlichtungsstelle-bgg.de

Status of this declaration
This accessibility statement was created on 15 June 2025 on the basis of a thorough self-assessment. It is regularly reviewed and adapted to meet current requirements, technical developments and new legal requirements.

Final note
The barrier-free design of this website is not only a legal obligation for us, but also an expression of our attitude: digital services should be accessible to all people - without barriers. If there is still room for improvement in individual areas, we thank you for your understanding. We work with great care and a sense of responsibility to continuously optimise the usability of our website - so that everyone can benefit equally from our content and services.